FAQs

 

 

What is Film & Food Fest?

Film & Food Fest is a brand new touring event featuring great films, delicious food and drinks, live comedy and music, local short films and much more! Find us at 15 cities across the UK where we will be setting up our huge open-air screen in a beautiful park and get ready for some of your favourite films under the stars. 

 

What will be done to make this event safe?

It is our mission to provide the safest environment possible so you can kick back, relax and enjoy yourself. We are fully compliant with government restrictions on social distancing. Once your tickets have been scanned, our friendly stewards will help you set up your space in the viewing area and will make sure you are a safe distance away from any other group. Additional measures will also be put in place for a safe event experience, following all government guidelines. This includes our staff wearing PPE, safely distanced toilets, hand sanitising stations and clearly marked queueing points.
 

What can you do to make this event safe?

It is our mission to provide the safest environment possible so you can kick back, relax and enjoy yourself. To protect you and our staff, we ask that consideration is given to your fellow attendees. The event is held in the open-air in a covid safe manner, with guests seated socially distanced from other groups. The outdoor site is large enough to accommodate social distancing throughout, so please be mindful of other attendees whilst walking around or queuing. We advise guests to consider taking a lateral flow test within 48 hours of the gates opening and check in with the NHS COVID-19 app upon arrival.

 

 


Most importantly - If you are displaying symptoms of Covid-19, or anyone in your household is, or if you have been in close contact with anyone displaying symptoms, please do not attend. Please email [email protected] to arrange a ticket exchange.

 

How do the tickets work?

Each film screening on each day requires a ticket, please find price per ticket below:
Thursday evenings - £6
Friday, Saturday & Sunday evenings (including live comedy) - £18.50
Saturday & Sunday afternoons - £16.50 with half-price tickets for children aged 12 and under
There is a limited number of VIP positions available per screening - £24.50
 
*All tickets are subject to a per-ticket booking fee.

Can I get a refund?

Tickets are non-refundable. However, if an event is postponed and rescheduled and you inform us within 14 days that you are unable to make the rescheduled date, you will be refunded in full.
 
Not able to attend because you have Covid-19 symptoms? Please contact us on [email protected] to arrange a ticket exchange.

Can I bring my own food & drink?

No external food or drink is allowed into our Film & Food Fest events. There will be a multitude of on-site vendors and bars selling delicious food and drink in each location.

Do I need a paper ticket?

All tickets will be sent to you electroniclly via email - no need to print them out, they can be scanned on your phone when you arrive.

Can I buy a ticket on the door?

Tickets must be purchased in advance online only. Our events sell out quickly so book your tickets while you still can.

What happens if it rains?

All of our events are outdoor and will go ahead in the event of rain. Please check the forecast on the day of the screening and come prepared for the conditions, as there is no shelter on-site. If it does rain we just need to call upon the Great British spirit, dress accordingly, and live for the moment!

Are children allowed to attend?

Guests of any age can attend but those under 16 must be accompanied by an adult over the age of 18. The film certification always applies, so please make sure the film is suitable and of the correct certification. We reserve the rights to refuse entry to anyone under 16 who is unaccompanied or anyone who is under the certification age.

Do young children have to have a ticket?

Children under 2 can come in for free.

When can I arrive?

Gates open 3 hours before the film in the evening and 2 hours before the film in the afternoon. Arrive early to soak up the atmosphere, choose from some of the delicious food we have on offer, grab a drink from one of the bars on site and take in some live comedy before the screening starts. All comedy will take place prior to the film screenings on Friday, Saturday and Sunday evenings only.

Is seating provided?

Unless you have purchased a VIP ticket, you will need to bring your own blanket or camping chair to sit on. A VIP ticket includes a luxury deckchair in a prime position.

Can I bring my dog?

Only service dogs are allowed at the screenings. As much as we love dogs, no other dogs are allowed at any of our events. We apologise for any inconvenience.

Is on-site parking available?

We always try to select venues that are either centrally located or have parking. Please read the location pages for venue specific information.

Can I smoke?

Smoking is not allowed within the seating areas for the comfort of our guests. This includes e-cigs and vapes. There will be a designated smoking area away from the audience, but some locations do stipulate no smoking on any part of the grounds. Please be considerate of others and abide by this rule.

Will there be toilets at the screenings?

Yes, all of our events have toilet facilities, including accessible facilities.

 

Unable to find an answer to your question?

If you haven’t been able to find the answer to your question, please email [email protected]
 
Please note, due to a high volume of emails, we are a little slower with our replies than normal and will do our best to get back to you within 3 working days.

 

 

 

 


 

 

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